1. About This Policy

Growing Foundations Co. (“Growing Foundations Co.”, “we”, “us” or “our”) respects your privacy.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you use our website, purchase a product, enrol in a program, access free training, subscribe to emails, or contact us.

This policy applies to:

- www.growingfoundations.com.au

- Growing Foundations Co.

- Calm, Confident & Capable™

- Play. Build. Thrive. Activity Book

- Our digital resources

- Our online programs

- Any physical products we offer

- Associated online communities

Our website and services are intended for adults who are parents or carers.

Trading name: Growing Foundations Co.
ABN: [insert ABN]
Email: [insert preferred support email]

A clearly expressed and up-to-date privacy policy is part of the Australian Privacy Principles framework for businesses covered by the Privacy Act.

2. Personal Information We Collect

We may collect personal information when you:

- purchase a program or resource

- register for free training

- download a free resource

- subscribe to emails

- join an online community

- contact us for support

The information we collect may include:

- your name

- email address

- telephone number, where required

- billing details

- transaction details

- delivery address for physical products

- customer-support enquiries

We do not ask you to provide personal information about your child through our website or sales funnel.

Please do not share sensitive or identifying information about your child through general emails, forms, or community discussion areas.

3. Information Collected Automatically

When you visit our website, we may automatically collect technical information such as:

IP address

browser type

device type

operating system

pages visited

time spent on pages

referring URLs

website interactions

This information helps us understand website performance, improve the user experience, and maintain website security.

4. Cookies, Analytics, and Advertising Tools

We may use cookies, Meta Pixel, and similar analytics or advertising tools.

These tools may help us:

understand how visitors use our website

measure website performance

improve our advertising

understand which content is most useful

We do not intentionally send sensitive information about children, health conditions, or family circumstances to advertising platforms.

You may manage cookies through your browser settings and any cookie-preference tools available on our website.

The OAIC has issued specific guidance for businesses using third-party tracking pixels. The key principle is to minimise unnecessary collection and explain tracking practices clearly.

5. How We Use Personal Information

We may use personal information to:

provide access to online programs

deliver digital resources

process payments

deliver physical products

send purchase confirmations

send login or account-access information

provide customer support

administer community access

improve our website and services

maintain the security of our systems

send marketing communications where permitted

comply with legal obligations

We do not sell or rent personal information.

6. Marketing Communications

We may send educational updates, offers, and promotional emails where permitted by law.

You may unsubscribe at any time by:

clicking the unsubscribe link in an email

using the preferences link provided

emailing us at [insert email]

Unsubscribing from marketing emails will not prevent us from sending essential emails relating to a purchase, login details, or service delivery.

Australian spam rules generally require consent, sender contact details, and an unsubscribe option for commercial messages. Express consent is recommended as best practice.

Use This Checkbox on Your Free-Training Opt-In Form

Yes, send me the free training and occasional educational emails. I can unsubscribe at any time.

You do not need a child-information consent checkbox.

7. Sharing Personal Information

We may share personal information with trusted service providers where reasonably necessary to operate our business.

These providers may include:

website-hosting providers

payment processors

email-service providers

course-delivery platforms

community platforms

analytics providers

delivery providers for physical products

professional advisers

We may also disclose information where required or authorised by law.

8. Overseas Data Handling

Some service providers may store or process personal information outside Australia.

Where relevant, we take reasonable steps to ensure personal information is handled appropriately.

Personal information may be stored or processed in:

[insert confirmed countries]

Check this with your website platform, course platform, email provider, payment processor, and community platform before publishing.

Where overseas disclosures are likely, an APP privacy policy should explain this and specify relevant countries where practicable.

9. Community Areas

Some programs may include access to a private parent community.

Information posted in a community area may be visible to other members.

Please do not share sensitive or identifying information about your child, including:

full name

address

school or childcare details

medical details

diagnostic reports

identifiable photographs

We may remove posts where reasonably necessary to protect privacy, safety, or community standards.

10. Children’s Privacy

Our website, products, programs, and communities are intended for adults.

We do not knowingly collect personal information directly from children.

Parents and carers are responsible for supervising their child’s use of downloadable resources.

11. Security

We take reasonable steps to protect personal information from:

misuse

interference

loss

unauthorised access

modification

disclosure

No online system can be guaranteed to be completely secure.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by law.

When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.

13. Data Breaches

We maintain processes to respond to suspected data breaches.

Where required by law, we will notify affected individuals and the Office of the Australian Information Commissioner.

14. Accessing or Correcting Your Information

You may request access to personal information we hold about you.

You may also ask us to correct information that is inaccurate, incomplete, or out of date.

To make a request, email:

[insert email]

We may need to verify your identity before responding.

15. Privacy Complaints

To make a privacy complaint, contact:

Email: [insert email]

Business: Growing Foundations Co.

Please include:

your name

your preferred contact details

a description of your concern

relevant dates or supporting information

We will respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

16. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of external websites.

Review the privacy policy of an external site before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The current version will be published on our website with the effective date.

Effective date: 08/06/2026