1. About These Terms
Please read these Terms of Use carefully before accessing this website or purchasing a product.
These Terms of Use apply to your use of:
www.growingfoundations.com.au
Growing Foundations Co.
Calm, Confident & Capable™
Play. Build. Thrive.
our free training
our digital resources
our online programs
any optional physical products
any associated online communities
any related pages, content, or services
Together, these are referred to as the Services.
By accessing or using the Services, you agree to these Terms of Use. If you do not agree, please do not use the Services.
Please also review our:
Privacy Policy
Refund Policy
Business Details
Contact email:
2. Educational Purpose
Growing Foundations Co. provides general educational information and practical parent resources.
Our Services are designed to support parents and carers who want to learn more about school readiness, everyday development, family routines, and play-based learning.
The Services do not provide:
a medical diagnosis
a developmental diagnosis
a clinical assessment
developmental screening
personalised medical advice
psychological advice
individual treatment
emergency support
Purchasing a product, accessing a course, watching a training video, or participating in a community does not create a practitioner-client relationship.
Information in our Services is general in nature.
Every child and family is different.
If you have concerns about your child’s health, development, behaviour, or wellbeing, seek advice from an appropriate health professional.
For urgent concerns, contact the appropriate emergency service.
3. No Guaranteed Outcomes
We aim to provide practical, high-quality educational resources.
However, individual experiences will vary.
We do not guarantee that using a course, strategy, activity, or resource will result in:
a specific developmental outcome
a particular school-readiness outcome
improved behaviour within a set timeframe
admission to a school
the resolution of a concern
any other specific result
Progress may be influenced by many factors, including a child’s age, interests, individual development, family circumstances, and the way resources are used.
Our Services are designed to provide general educational support only.
4. Australian Consumer Law
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot lawfully be excluded under the Australian Consumer Law or any other applicable law.
Where a product or service does not meet an applicable consumer guarantee, you may be entitled to a remedy.
The appropriate remedy will depend on the circumstances and may include a repair, replacement, refund, re-supply of services, or another remedy required by law.
Australian consumer guarantees apply automatically and cannot be replaced by a business’s own refund policy or contractual wording.
5. Course Access
When you purchase Calm, Confident & Capable™, you receive a limited, personal, non-transferable right to access the course materials for the specified course duration: Lifetime access for as long as the course remains available on our platform
.
Course access is for the purchasing parent or carer only.
You must not:
share login details
allow another household to use your account
copy course videos
record course sessions without permission
download content unless a download option is provided
reproduce worksheets for another family
resell course materials
use the materials for commercial purposes
We may update course content from time to time to improve clarity, usability, or accuracy.
6. Digital Resources
Digital resources include downloadable products such as:
Play. Build. Thrive.
School Ready Activity Book
When you purchase a digital resource, you receive a limited, personal, non-transferable licence to use the resource within your own household.
You may:
download the resource
print one copy for use within your household
laminate selected pages
prepare reusable activity pieces
use the resource with your own child or children
You must not:
share the digital file with another person
forward the download link
upload the file to another platform
reproduce the resource for another household
resell any part of the resource
distribute printed copies
use the resource in a school, clinic, childcare setting, tutoring business, or commercial service without written permission
modify and republish the resource as your own
A separate professional or organisational licence may be required for use outside your household.
7. Physical Products
Where available, we may offer limited quantities of physical learning kits.
Product descriptions will explain what is included.
Shipping fees, delivery locations, and estimated dispatch timeframes will be displayed at checkout or on the relevant product page.
You are responsible for entering an accurate delivery address.
Contact us promptly if:
your order arrives damaged
an item is missing
you receive the wrong product
your order does not arrive within the expected timeframe
Nothing in this section limits your rights under the Australian Consumer Law.
8. Payments
Prices are displayed in Australian dollars unless otherwise stated.
You agree to pay the price shown at checkout.
Payments are processed through third-party payment providers.
We do not intentionally store complete payment-card details on our systems.
You are responsible for ensuring that:
your payment details are correct
you are authorised to use the payment method
your billing information is accurate
Where a payment fails or is reversed, we may pause access until the issue is resolved.
9. Refunds and Seven-Day Enrolment Confidence Period
Calm, Confident & Capable™
We offer a voluntary:
7-Day Enrolment Confidence Period
If you enrol in Calm, Confident & Capable™ and decide within seven calendar days that the program is not the right fit for your family, contact us at:
To request a refund, include:
your full name
your purchase email
your order number
the date of purchase
This confidence period is provided in addition to your rights under the Australian Consumer Law.
Digital Resources
Because digital resources are delivered immediately, we do not offer change-of-mind refunds. No refund will be provided where the digital file has been downloaded after the file has been accessed or downloaded.
However, this does not affect any rights you may have under the Australian Consumer Law.
Physical Products
Any change-of-mind policy for physical products will be explained on the relevant product page.
This does not affect any rights you may have under the Australian Consumer Law.
Keep the refund policy consistent across the checkout page, refund-policy page, Terms of Use, and automated emails.
10. Intellectual Property
Unless otherwise stated, all content provided through the Services is owned by or licensed to Growing Foundations Co.
This includes:
course videos
scripts
written lessons
worksheets
activity books
downloadable resources
graphics
illustrations
logos
branding
audio
photographs
templates
community resources
website copy
design elements
Content is protected by applicable intellectual-property laws.
You may use the content only as permitted by these Terms.
No content may be copied, reproduced, republished, uploaded, transmitted, distributed, resold, or used commercially without prior written permission.
11. Trade Marks and Branding
Growing Foundations Co. branding, product names, logos, and associated design elements may not be used without written permission.
This includes:
Growing Foundations Co.
Calm, Confident & Capable™
Play. Build. Thrive.
Nothing in these Terms grants you a licence to use our trade marks, branding, or proprietary materials except for your personal use of purchased resources.
Use the ™ symbol only for trade marks you claim as brand identifiers. A registered ® symbol should only be used after successful trade-mark registration.
12. Community Areas
Some programs may include access to a private parent community.
Community access is intended to provide general educational support and peer connection.
It is not a clinical service.
When participating, you agree to communicate respectfully.
You must not:
harass another member
bully or threaten another person
post unlawful, discriminatory, or abusive content
share another member’s content outside the community
upload harmful files
promote unrelated products or services
provide misleading health claims
use the community to diagnose a child
share sensitive information about another person without permission
Protect your family’s privacy.
Do not post identifying or sensitive information about your child, including:
full name
date of birth
address
school or childcare details
detailed medical information
diagnostic reports
identifiable photographs
We may remove content or suspend community access where reasonably necessary to protect members, privacy, safety, or the integrity of the community.
13. Customer Accounts
You are responsible for maintaining the confidentiality of your login details.
Tell us promptly if you believe your account has been accessed without permission.
You must not:
share your password
attempt to access another person’s account
interfere with another user’s access
create accounts using false information
use automated tools to extract content
attempt to bypass platform security
We may suspend access where we reasonably believe an account is being misused.
14. Malware, Viruses, and Unauthorised Access
We take reasonable steps to maintain the security and integrity of our website and online platforms.
However, no website, download, or online platform can be guaranteed to be completely free from bugs, viruses, malware, spyware, or other harmful components.
You are responsible for using appropriate security measures on your device, including current software updates and antivirus protection where appropriate.
You must not:
introduce malware, viruses, spyware, or harmful code
upload corrupted files
attempt to gain unauthorised access to the website
interfere with website functionality
conduct vulnerability testing without written permission
scrape, crawl, or extract content using automated tools
attempt to bypass security controls
We may restrict or terminate access where we reasonably believe these Terms have been breached.
This is the appropriate place to include the malware wording. It protects the platform without trying to avoid responsibilities that cannot legally be excluded.
15. Third-Party Platforms
Our Services may rely on third-party providers, such as:
website platforms
payment processors
email providers
course-delivery platforms
community platforms
video-hosting services
delivery providers
Third-party platforms may have their own terms and privacy policies.
We are not responsible for an interruption or issue caused solely by a third-party provider outside our reasonable control.
However, nothing in this section limits any rights that cannot lawfully be excluded.
16. Website Availability
We aim to keep the website and course materials reasonably available.
From time to time, access may be interrupted due to:
maintenance
updates
technical issues
platform changes
circumstances outside our reasonable control
Where reasonably practicable, we will take steps to restore access.
We do not guarantee uninterrupted or error-free access.
17. Accuracy of Information
We take reasonable care when preparing educational content.
However:
content may be updated over time
general information may not suit every family
external links may change
third-party information may be updated independently
Our content should not replace advice from an appropriate professional who understands your child’s individual circumstances.
18. External Links
Our website may contain links to external websites or platforms.
These links are provided for convenience.
We are not responsible for:
external website content
external privacy practices
external security
third-party claims
products or services offered by another provider
Review the relevant third-party terms before using an external service.
19. Marketing Communications
Registering for free training or purchasing a product may require us to send transactional emails, such as:
access instructions
purchase confirmations
delivery updates
login details
support responses
Marketing emails are separate.
Where permitted by law, we may send educational updates, offers, or promotional messages.
You may unsubscribe using the link in the message or by contacting us.
Australian commercial electronic messages generally require consent, sender identification, contact information, and a functional unsubscribe option. Express consent is recommended as best practice.
20. Privacy
We handle personal information in accordance with our Privacy Policy.
The Privacy Policy explains how we collect, use, store, and disclose personal information.
21. Feedback
We welcome feedback about our Services.
If you provide suggestions, comments, or ideas, you give us permission to use that feedback to improve our Services.
You retain ownership of any original material you submit.
Do not send confidential information through general feedback channels.
This is fairer than the template’s clause stating that every submission automatically becomes the company’s sole property.
22. Suspension or Termination
We may restrict or suspend access where reasonably necessary, including where:
payment has not been received
an account is being shared
intellectual property is being misused
another member’s privacy has been breached
community standards have been seriously or repeatedly breached
unlawful activity is suspected
website security may be at risk
Where appropriate, we will provide notice and an opportunity to respond.
We may act immediately where necessary to protect safety, privacy, security, or legal rights.
Nothing in this section limits rights that cannot lawfully be excluded.
23. Liability
To the maximum extent permitted by law, we are not liable for loss arising from:
your use of information outside its intended educational purpose
your failure to seek appropriate professional advice
your breach of these Terms
misuse of downloaded resources
circumstances outside our reasonable control
Nothing in these Terms excludes, restricts, or modifies any liability, consumer guarantee, right, or remedy that cannot lawfully be excluded, restricted, or modified.
Avoid copying the template’s blanket exclusions of all direct, indirect, and consequential damages. Broad one-sided terms may create unnecessary risk under unfair-contract-term laws.
24. Governing Law
These Terms are governed by the laws of:
New South Wales, Australia
You and Growing Foundations Co. submit to the jurisdiction of the courts of that state or territory and any courts entitled to hear appeals from those courts.
25. Sever-ability
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
26. Changes to These Terms
We may update these Terms from time to time.
The current version will be published on our website with the effective date.
Where a change materially affects an existing purchase or active enrolment, we will provide reasonable notice where appropriate.
Changes will not remove rights that cannot lawfully be excluded.
Effective date:
08/06/2026